$10 Flat Shipping! (See FAQ for details)

FAQ

UV RESISTANT Vs. UV PROTECTED
UV resistant is NOT UV safe. UV protected is UV safe. All PET / RPET plastics used in this industry can be considered UV resistant because they block the lower end of the UV light spectrum. Also, unless steps are taken all PET / RPET experiences derogation in light. We have taken said steps make sure MOC Masters provides the Ultimate Protection. We'll elaborate.

UV is measured in nanometers (nm) and has a range of 0-400nm. Standard PET / RPET is effective to approximately 280nm. If we look at Micro-Beaded PET / RPET we see coverage up to 320nm.  Our cases utilize PET / RPET infused UV blocking additives (not a thin film) that eliminate harmful UV. Our product allows less than 5% of UV transmission at 390nm.  Also, by infusing UV blocking additives to our raw materials during the extrusion process our product will last longer is it resist the naturally occurring plastic derogation.

You can see how standard PET / RPET, MicroBeaded PET /RPET and our UV Protective material reacts to UV light here.

 

SHIPPING:
We fulfill orders on Tuesday, Thursday and Saturday. Orders received after 5PM EST, Tuesday, Thursday and/or Saturday will be fulfilled the following shipping day.  $10 FLAT SHIPPING applies to contiguous United States orders only. Please note that we use UPS for the majority of our shipments. That means if you have PO BOX we can not accept your order as UPS will not deliver to P.O Boxes.

INTERNATIONAL SHIPPING
If upon check-out the shipping looks off or says not available please email us at support@moc-masters.com and will assist.

CANCELLATIONS:
Orders that have been received but not yet shipped may be cancelled for a full refund upon request. If a cancellation is necessary please send an email with your name and order number to support@moc-masters.com.

RETURNS:
Returns are only accepted if a wrong item was sent or if items received were defective. To begin a return please send your name, order number and reason for return request to support@moc-masters.com. If accepted you will then receive an email with detailed return instructions. Upon receipt and inspection of the returned items a refund will be issued (minus cost of shipping). Accidents do happen during shipping. If you received a damaged product we simply need a picture of the damaged goods so we can properly file a claim. Without pictures of the damaged products we can not issue a refund or send out replacements. No returns will be accepted on orders more than 30 days from delivery date.

WHY 60-PACK Vs. 50-PACK?:
We receive our premium product from of Michigan based factory in cartons of 60. This is simply a function of efficiency.

NEWSLETTER
We respect your time and will only send out updates when it is warranted. Nobody likes SPAM and that is another reason why we keep these to a minimum. That said, when we do have something to share you will want to be in the know.

PRIVACY POLICY:
MOC Masters does not share, sell or provide customer information, including email addresses, with any other company.  Customers have the option to receive emails notifying them of new products, offers or other relevant information.